Destination 2027

Avolta’s vision, mission and strategy are based on continuous analysis of market developments, customer behavior and stakeholder expectations. Destination 2027 defines the company’s strategic direction and focuses on enhancing customer satisfaction and commercial performance and cash generation through integrated retail and food & beverage offerings across the travel journey. The strategy aims to create sustainable, long-term value for stakeholders, including employees, concession partners, brand suppliers and shareholders. The strategy is built on four key pillars: Travel Experience Revolution, Geographical Diversification, Operational Improvement Culture, and Sustainability.

Execution is driven by Avolta’s global workforce, whose frontline role is central to delivering consistent quality of service and commercial performance.

Destination 2027